FAQ
What is a subscription?
A subscription is a special link that your app uses to fetch connection data from the server.
How to renew a subscription?
You can renew your subscription in the bot's personal account or enable auto-renewal.
VPN not working, what to do?
1. Check your internet connection.
2. Make sure your subscription is active.
3. Try reconnecting.
4. If the problem persists, contact support.
2. Make sure your subscription is active.
3. Try reconnecting.
4. If the problem persists, contact support.
Where can I download the app?
After you purchase a key, open the 'Setup VPN' section — you'll find direct links to apps for Windows, macOS, iOS, and Android. Any Xray/VLESS-compatible client will also work.
Which devices can I install the VPN on?
Smartphones, tablets, and computers. Android, iOS, Windows 11, and macOS are supported. Other Windows versions and Linux also work via compatible Xray/V2Ray clients.
Which app and protocol are used?
Xray/VLESS. Use any client that supports Xray/VLESS.
How do I add the key in the app?
Copy your subscription link, open the app and tap '+' or 'Add', then paste the link. Go to 'config'/'proxy'/'servers' to pick a location. The exact labels may vary by app.
How do I contact support?
Tap “Technical Support” at the bottom of the FAQ section. Copy your Telegram ID (on the home screen or using the button below) and send it along with your question so we can find your account faster.